FAQ

What types of baked goods does Modina Bakery offer?

1. • We offer a wide range of products including cakes, bread, pastries, cookies, muffins, and more. We also specialize in custom orders.

2. Do you offer gluten-free products?

   • Yes, we offer gluten-free cakes, bread, and pastries for customers with gluten sensitivities.

3. Can I place a custom cake order?

   • Absolutely! We take custom cake orders for birthdays, weddings, and other events. Just let us know your preferences and we’ll create something special.

4. What is the best way to store your products at home?

   • Store cakes and pastries in an airtight container at room temperature for up to 2-3 days. Bread should be stored in a cool, dry place. For longer shelf life, refrigerate or freeze products.

5. Do you offer delivery services?

   • Yes, we offer delivery services within a specific area. You can place your order online or by phone, and we'll arrange delivery.

6. How far in advance should I place a custom cake order?

   • We recommend placing custom cake orders at least 48 hours in advance to ensure availability.

7. Are your products made from scratch?

   • Yes, all our products are made from scratch using high-quality ingredients to ensure freshness and taste.

8. Do you have a loyalty program for regular customers?

   • We are currently working on launching a loyalty program for our regular customers. Stay tuned for more details!

9. Do you use preservatives in your products?

   • No, we do not use preservatives in our products. Everything is made fresh daily.

10. Do you offer vegan options?

    • Yes, we offer a selection of vegan cakes, cookies, and other baked goods.

11. Can I buy Modina Bakery products online?

    • Yes, you can place orders online through our website, and we will either deliver to your location or have your order ready for pick-up.

12. Do you offer catering for events?

    • Yes, we provide catering for parties, weddings, corporate events, and more. You can contact us for details and quotes.

13. How long will your cakes stay fresh?

    • Our cakes will stay fresh for 2-3 days at room temperature. If stored in the fridge, they can last up to a week.

14. Do you provide party favors or small dessert treats?

    • Yes, we can provide small desserts like cupcakes, cookies, and brownies as party favors or treats for your events.

15. Can I order a cake for a specific theme?

    • Yes, we specialize in themed cakes. Just let us know your theme, and we'll design a cake to match.

16. What is the best way to reheat your bakery items?

    • For pastries and bread, it’s best to reheat them in an oven or toaster for 5-10 minutes at 350°F (175°C).

17. Do you offer any discounts for bulk orders?

    • Yes, we offer discounts for bulk orders. Please contact us in advance for pricing and details.

18. What is the shelf life of your bread?

    • Our bread stays fresh for 2-3 days at room temperature. If you want to store it longer, we recommend freezing it.

19. Do you offer sugar-free options?

    • Yes, we offer sugar-free cakes and cookies for customers with dietary restrictions.

20. Are there any seasonal items available at Modina Bakery?

    • Yes, we have seasonal items that change throughout the year, such as holiday-themed cakes and treats.

21. Can I request a gluten-free cake?

    • Yes, you can request a gluten-free cake. Please let us know your preferences when ordering.

22. What are your store hours?

    • Our store is open Monday to Saturday from 8 AM to 8 PM and Sunday from 9 AM to 5 PM.

23. Do you offer any low-carb products?

    • Yes, we offer low-carb options like keto-friendly cakes and cookies.

24. Can I schedule a delivery for a specific time?

    • Yes, you can schedule a delivery for a specific time, subject to availability.

25. Do you offer any pastries with no nuts?

    • Yes, we offer a variety of nut-free pastries. Just let us know your dietary needs when ordering.

26. Can I personalize my cake with a message?

    • Yes, we can add personalized messages to cakes for birthdays, weddings, and other occasions.

27. Are Modina Bakery products nut-free?

    • We do offer nut-free options. However, please note that our bakery does handle nuts, so there may be traces in some products.

28. Do you offer any special offers or promotions?

    • Yes, we offer regular promotions and discounts. Follow us on social media or sign up for our newsletter for the latest updates.

29. Do you accept special requests for specific flavors?

    • Yes, you can request specific flavors for cakes and pastries. We’ll do our best to accommodate your preferences.

30. What ingredients do you use in your baked goods?

    • We use high-quality ingredients including flour, butter, sugar, eggs, and fresh fruits. We avoid artificial additives and preservatives.

31. Are your products suitable for people with lactose intolerance?

    • We offer dairy-free options for those with lactose intolerance. Please inquire when placing your order.

32. Can I cancel or modify my order after it’s been placed?

    • Cancellations or modifications can be made up to 24 hours before the delivery or pick-up date. Please contact us as soon as possible.

33. Do you sell birthday or anniversary cakes?

    • Yes, we specialize in creating beautiful birthday and anniversary cakes tailored to your needs.

34. How do I contact Modina Bakery for an order inquiry?

    • You can contact us via phone, email, or through our website’s contact form for any inquiries.

35. Do you offer any seasonal or holiday-themed baked goods?

    • Yes, we offer holiday-themed treats and baked goods, such as Christmas cookies, Easter cakes, and more.

36. Do you offer a variety of bread types, such as sourdough or multigrain?

    • Yes, we offer a variety of bread, including sourdough, multigrain, whole wheat, and white bread.

37. Is there a minimum order amount for catering?

    • Yes, there is a minimum order requirement for catering. Please contact us for more details on pricing and options.

38. Can I make a reservation for a large order?

    • Yes, you can make a reservation for large orders. It’s best to do this at least a week in advance.

39. What payment methods do you accept?

    • We accept cash, credit/debit cards, and mobile payment methods like bKash and Rocket.

40. Do you offer any dairy-free desserts?

    • Yes, we offer dairy-free options like cakes, cookies, and other sweet treats.